Gneiss Spice Shipping Philosophy
"Why don't you offer free shipping?"
Great Question! Because there is no such thing as "free" shipping. When shipping is free, the shipping costs are built into the pricing structure of the products. We don't want to do that.
At Gneiss Spice, we charge actual shipping costs, one time!
To keep costs down on our small organic spice refills (most are $3-$4), we charge shipping by weight for orders under $100. This way, whether you order one item or ten, you only pay for the actual shipping fees once. Shipping fees start at $2.75.
Additionally, we ship zero-waste, which has added material costs. We balance what's best for the environment, is financially sustainable for us and cost-effective for you, to arrive at what we think are reasonable shipping fees!
We offer free ground shipping on purchases over $99. It's our gift to you for making a significant purchase with us.
During checkout, you have the option of ground (3-8 days) or express (2-3 days) shipping transit time. Please note, these times are the delivery speed after your item is packed. Processing time for most standard items is 1-3 days; customized items is 1-5 days. We will reach out with any delays.
"What is zero-waste shipping?"
Your package will arrive in plastic-free packaging. Our mailers, boxes and fill are made of recycled and recyclable materials (cardboard or paper). If packing peanuts are included, these are re-used, biodegradable and dissolve in water (or you can eat them). We often re-use boxes! An "ugly" box is our commitment to giving materials a second life. When you choose to make a purchase with us, you are voting for more sustainable shipping practices. Let's change expectations for e-commerce one package at a time. Thank you!
Take back to 2013—Baby Spice #1 hard at work at 3-days old.